Before the purchase

Does this also work with.../Is this track system included?
Click on the icon to see all integrated modules.

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Can different track systems be used simultaneously?
Yes, of course

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Is there a detailed manual?
Yes, as PDF-file on the CD-ROM.

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Is there an active and well informed support?
Yes, of course

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Is the demo version only available in german?
the raily demo also works in English. Unfortunately the demo version has no installation routine that could initially query for the language. (The full version has).

To change the language, first start raily.exe and klick away all the dialog windows by clicking:
1. "Abbrechen"
2. "Schliessen"
3. "Später registrieren"
assuming that you have started raily.exe for the first time. If you have started raily.exe before, some of the three dialogues will not appear, depending on what you clicked the first time.
Assuming all dialogues are closed:
1. Open the menu item "Extras" and select "Einstellungen".
2. In the dialogue "Programm Einstellungen" click on the "Allgemein" tab.
3. Select correct language.
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After the purchase

Cannot find hh.exe / Online help does not work
This does only concern Windows 95 A operating systems with old Internet Explorer installations. In some few cases Raily tries to install the online help wich relies on the hh.exe from Microsoft Internet Explorer. We did not include a new version of Internet Explorer as the contract is far too complicated for reseller purposes (ever wondered, why there is never an Internet Explorer setup on a commercially available software?) . We recommend the following solutions. For customers with high speed connections: Please download the recent Internet Explorer. For customers with modem connections: At your newspaper store you will certainly find a PC magazine with included CD's. On those you will find the full setup of Internet Explorer

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AOL customers cannot use the forms or register themself.
Users who own an AOL dialup connection and use another than the AOL-browser will get problems with online forms, as the mail plugin cannot start correctly. AOL customers have to send their requests directly via e-mail and can register by clicking here

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The 3D view is not printable.
Please export the view first as Bitmap file and print it with Paint or any other graphics software.

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What are the keyboard commands in Raily 4.0?
With this link you get to the Keyboard explanation page, located in the chapter demoversion.

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Problems with length flex tracks.
On certain computer systems will appear an error message "Zugriffsverletzung bei Adresse 00474CAE" while using length flex tracks. The problem can be removed by using the Update Assistant (see Windows Start menu in the folder "Programs/Raily 4.0 /Update Assistant") and making an update of your product.

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Geometrical problems with curved switches.

There are sometimes geometrical problems with the curved switches of certain manufacturers. They claim that they only used two different radii in the swith, but by entering the data, it becomes clear that these tracks possess special geometries. In real life it seems to fit quite comfortably as you have tolerances in your track systems.

We solved the problem, by entering two different geometries of the same track. Once the outer radius is correct and in the other track the exact inner radius was entered. By placing the correct tracks you can nevertheless rebuild the plans provided by the manufacturers.

The tracks are marked with a capitol R, when the outer Radius is correct and with a small r when the inner radius is correct.

Example: 22273L(R) outer radius is correct, 22273L(_r) inner radius is correct.

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Ramps change while connecting them via Drag and Drop in the 2D mode / After pressing the "OK" button in the ramp editor the ramp is not applied.

When you move a ramp in the 2D mode and connect it to the end of a track, the ramp C changes height. This is not a mistake, but a necessity. Raily has to take switches, crossings etc into account, therefore the first track B is placed horizontally, when connected. This leads to the observed change in height. If you plan to move ramps, please be sure to put a connection piece in front, which is horizontally. In this case the ramp remains as planned.

It is absolutely necessary to confirm the changes by pressing the Apply button A, before you close the window with OK.

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Missing Fleischmann tracks.
Fleischmann tracks can have two different ctalogue numbers (especially turnouts). One number designates the turnout-PAIR and the other two numbers are defined for the single tracks. In Raily the pair number was ommitted, as not to confuse our customers.

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Problems with registration.
If you encounter problems in the registration process, please click here

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